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Posted: Sunday, February 12, 2017 12:02 AM

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Job Description
Job Description – GENERAL MANAGER

Location: Conestoga Ranch, Garden City, Utah

Summary: Conestoga Ranch is seeking a full time, year round, General Manager to manage the seasonal opening, operations, seasonal closing and off season sales & marketing of the Conestoga Ranch Glamping Resort in Bear Lake, Utah. Conestoga Ranch is a 38 unit seasonal Glamping Resort with a restaurant, event center and activities amenities. The position requires a live-in manager experienced in running unique hospitality based operations in remote locations. Candidate must be capable and passionate in achieving extraordinary guest satisfaction within a strong working environment with fellow team members. Conestoga Ranch will open for its third year on May 19, 2017 and will close on October 1, 2017. During off-season GM will transition to a focus on Sales & Marketing and preparation for next season and shall be stationed in the Greater Salt Lake City area.

Responsibilities
Responsibilities: The person hired for this position will be responsible for all aspects of operations at Conestoga Ranch including the resort’s overarching hospitality philosophy, assisting with hiring, day-to-day staff management and guest relations. The GM will be charged with all resort operation management in an effort to run the resort efficiently and to maximize both customer satisfaction and owner NOI. Specific responsibilities include:

- Mastering property management, reservations and POS software.
- Hiring and training seasonal staff to perform according to brand standards.
- Overseeing and managing opening and closing of the resort.
- Assisting with the development of resort tour program, activities program, equipment rental partnership program and Food & Beverage operation.
- Assisting in the procurement of operating supplies and equipment and contracting with third party vendors for essential services.
- Overseeing and management of all departments by working closely with department heads on a daily basis.
- Monitoring customer satisfaction through review of standardized feedback forms and by spending time directly with guests to ensure their needs have been met and expectations exceeded.
- Reporting general updates and detailed financials to principals on a weekly basis.
- Assisting in the establishing of annual budgets and revenue projections.
- Taking ownership of off-season Sales & Marketing initiatives including reservations, development of Sales & Marketing plan, overseeing content management, 3rd party vendor marketing relations, social media marketing and group sales.

Qualifications
Requirements: The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills, extensive hands-on experience and experience and acumen in hospitality Sales & Marketing. In addition, the ideal candidate has:

- A university degree in hospitality management or related field
- Significant experience in the hotel industry.
- Previous experience as a General Manager or equivalent position.
- An interest in seasonal living and working on-site in a stunning location.

Start Date: Immediately
Reports to: Tom Hedges
Compensation: Commensurate with experience, with significant performance-based incentives.
Contact: Please send cover letter and resume to: tom.hedges@conestogaranch.com

Company
Conestoga Ranch

Contact Name
Tom Hedges

Salary Range
$50,000 - $80,000

• Location: Garden City, Utah, Logan

• Post ID: 11035653 logan
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